That was our final session of the Business English Essentials. The topic was about negotiation skill, which is not new to anyone. Negotiation skills are necessary things for businessperson especially for trading companies.
Our first agenda was about a dialogue practice of negotiating sales contract. We were three groups in our final session. So we practiced, dialogue in our groups and learned some target phrases about the negotiation. Negotiating a contract is very difficult task itself. We must know how to get success when negotiating a contract with clients. The main aim of this class is to get knowledge of the negotiation. There are five stages in negotiation.
1. Starting a negotiation
2. Exchanging offers and counteroffers
3. Persuading the other side
4. Compromising and confirming
5. Reaching a deal
We learned all five stages in brief and used them with classmates.
The agenda was about the role play in the negotiation. We did role play of seller and buyer and used target phrases. In this session seller starts the negotiation of the price and buyer react the price high or low. So in this way they continue their negotiation following the above stages and end the negotiation. Seller tries to sell something in high price, but the buyer wants to reduce the price of the product. They try to do win-win compromise.
After the negotiation of price we had the simulation of negotiations. I choose the buyer position that was working for Starbucks Coffee. I had to buy 5000 to 10,000 kg of Premium Coffee in the wholesale rate and I had to negotiate the deal with seller. I tried my best to reduce the price of a kg of Premium Coffee. All our classmates did the same role play in that session with a partner. And at last we gave the result to the teacher. I got to know that I was not so successful in win-win negotiation. So the session was such a good lesson for me. I learned how to negotiate with clients when dealing a contract. I hope that I will not do the same mistake when negotiation in my real business.
After the simulation of the negotiation, we applied the negotiation rules in Hall's cultural concepts. I have already written about the cultural concepts in my previous blogs.
I came to know that how cultures influence the business in a broad sense. So, before starting a business we have to learn the cultures of the world very well. After that we need the knowledge of business. So I request all the people who are reading this blog to study about the cultures and get knowledge of the business.
At last, I would like to thank Daijob.com and UCLA Extension Tokyo Center for providing me this opportunity to study Business English. And I would like to thank our dear teacher David Tedone who shared his great knowledge with us and my dear classmates who helped me to complete this course.
Thanks!
